Frequently asked questions

All of our products go through the following procedure during manufacture to ensure they are both safe and precisely what you see written on the label.

·         Raw materials are only purchased from approved suppliers, who have passed a strict auditing
process.

·         All raw materials are tested for contaminants, heavy metals and harmful microorganisms.

·         Raw materials are checked against product specifications before being tested.

·         Products are visually inspected again during production.

·         Raw materials are weighed and dispensed.

·         Once blended, the products undergo Organoleptic testing to ensure they match our detailed
product specifications, before final approval.

No. Our Pea Protein is certified by Ecocert France, which, among other things, means it is water extracted and no Hexane, Acids or Alkalis are used in extraction.

Our powders are ‘nutrient dense’, meaning the amount of nutrition you get per calorie is high, which can be beneficial if you are cutting calories to lose weight.

A high protein diet can also reduce appetite and help you avoid snacking between meals, helping you achieve your weight loss goals.

We spent a long time formulating our products to taste great with just water. That said, they also taste amazing with various non-dairy milks such as oat and almond or other waters such as coconut.

Our personal favourite is about 50% water, 50% almond milk.

A word of caution though, choose quality non-dairy milks – some products contain thickeners and artificial sweeteners. Our advice is to go for the unsweetened kind.

In formulating a protein blend there are two main concerns. One is delivering a complete range of amino acids and the other is blending to ensure good mixability and mouth feel.

We’ve used our specific combination of organic pea along with rice, hemp and AlgaVia proteins to get both of these just right.

Our Superblend and Performance use Natural Sweeteners (Stevia, Thaumatin – a protein from the African Katemfe fruit). The combination of all natural sweeteners provides a unique flavour profile and rounded taste. But if you’re looking for a non-sweetened/unflavoured protein we have our Pureblend.

Taste is very personal and sweetness especially so. If you find our protein blends a little too sweet, just add a little less powder or a little more liquid, or vice versa if you’d prefer it to be a bit sweeter.

The best way we’ve found to balance the sweetness is to do a 50/50 mix with Pureblend and one of our flavoured blends. So you’d end up with 1/2 the sweetness and all the protein. This works really well for our customers who want to keep their shakes with maximum protein and moderate sweetness. 

Adding more tart frozen berries and some greens could also offset the sweetness, as well as adding a bitter flavour in such as cacao powder, coffee or matcha powder could also do the same.

Our usage guidelines are really just that. Experiment and make a shake that suits you.

Yes. We’ve formulated all our blends with organic pea, rice, hemp and algae proteins to include a complete range of amino acids.

The BCAAs in our formulation are not added – they come from the constituent proteins we use – pea, rice, hemp and algae. We use this combination exactly so we achieve a complete amino acid profile and over 5g of BCAAs per serving. 

Addition of digestive enzymes to pea and rice protein blends has been shown to increase time to peak concentrations of amino acids in the blood. Put simply this means the digestive enzymes help your body breakdown and absorb the protein quicker.

You can read more about digestive enzymes in our article here.

DigeZyme® is a complex of digestive enzymes combining Protease, Amylase, Lactase, Lipase and Cellulase.

Each enzyme breaks down a different macronutrient (Protease for proteins, Amylase for carbohydrates, Lipase for fats, Cellulase for plant fibres) meaning your body can absorb more of the goodness from our products.

DigeZyme® is derived from microbial sources and is gluten and GMO-free.

Because it’s packed full of healthy greens such as spinach, kale and broccoli powders. We could have added an artificial colour to hide it, but why would we do that?!

Absolutely!

We would all like to have the time and energy to prepare nutritious meals from scratch every day to ensure we are getting all of the goodness we need.

The reality is, in today’s hectic world, few people have the time, resources and energy to find the best, freshest ingredients and ensure they are consuming a truly balanced diet.

This is truer still if you require additional protein and nutrients to supplement your training and build or repair muscles after workouts.

Our products are made from a variety of organic ingredients, such as pea protein (which makes up a significant proportion of our powders) and a number of the greens powders.

Unfortunately, the cost of organic certification remains prohibitive for some of our smaller scale suppliers, and some of our ingredients (such as AlgaVia®) simply aren’t available in a certified organic variety.

Only the Performance Chocolate Peanut contains peanuts (via a natural peanut flavouring).

The other products do not, but are made in a factory that handles nut products.

All our ingredients are natural, which means they can vary slightly from season to season and crop to crop.

We work hard to minimise this natural variation in flavouring. One example is our organic pea protein, which forms a large part of our protein base. To make the protein, the soaking time of the peas is different in summer and winter, and this can cause slight differences in taste and texture because the longer the soaking time, the greater the fermentation and protein hydrolysis.

Both products deliver very good quantities of protein per serving (20g for Superblend and 30g for Performance). The main difference is that Performance is geared more toward post-exercise recovery as it has curcumin to reduce inflammation and improve immunity.

Superblend has fruits and greens powders, plus 7g of fibre per serving, so it’s more for getting your daily requirements of nutrients and is not so focussed on physical activity.

The flavours also differ slightly in that Superblend comes in Chocolate Salted Caramel, Toffee and Vanilla whilst Performance comes in Chocolate Peanut, Tiramisu and Vanilla.

Superblend was formulated as a healthy snack, breakfast on the go or sweet treat, it has 20g plant based protein per serving as well as maca, fibre, greens and fruit powders as well as vitamins, minerals and digestive enzymes! So it is really packed full of nutrients and the fibre and digestive enzymes are really good for a healthy gut. It comes in Chocolate Salted Caramel, Vanilla and Toffee flavours.

Performance was formulated for post work-out, so it has higher plant based protein (30g) than Superblend. Performance also has curcumin and black pepper extract which as a combination is proven to be anti-inflammatory – helping you recover faster. It also has digestive enzymes and comes in Chocolate Peanut, Vanilla and Tiramisu flavours.

Pureblend is unflavoured and unsweetened so it is perfect to use if you prefer to keep your smoothies unsweetened and unflavoured. Or you could also mix the Pureblend with one of our other flavoured blends to customise the right sweetness for you. It is also great to add into savoury dishes and baking for that extra boost of protein.

If you’re hoping to get maximum protein – Performance
If you want added vitamins and minerals, though slightly less protein – Superblend
If you’re looking for unsweetened – Pureblend

There is no fibre in Performance & Pureblend Protein, however Superblend contains 7g per serving!

Protein overconsumption is not a concern if you are eating a balanced diet and using supplements as directed and not more.

You can read more about protein overconsumption in our article here.

Yes, this is no problem at all. It’s perfectly fine to heat or cook with any of our protein blends.

We’ve removed scoops as it was requested by many customers and we’ve added instructions to enable the use of tablespoons. This is part of our move towards a goal of complete plastic free packaging. This is noted in the updated usage instructions on pack and a serving of 40g is approximately 2 heaped tablespoons. If reaching the correct amount of protein is of importance, we suggest using a scale for accuracy. 

Performance and Pureblend are fine for pregnant and breastfeeding women. But we wouldn’t recommend Superblend due to the added vitamin A. As always we recommend customers to clear it with their practitioners, before consuming any supplements to double check.

I’m afraid we don’t offer free samples but we do sell travel sachets for Performance – Vanilla, Tiramisu and Superblend – Chocolate Salted Caramel. They come in 3 sachets of 40g (3 x 1 serving).

After opening the pouch, it has a shelf life of 2 years minimum. Just make sure to store it in a cool dry place and keep it sealed/airtight.

Not at the moment, but we do not use anything on any WADA or other banned list.

Nootropics are compounds that are proven to be cognition-enhancing, increasing capacities such as focus, alertness and memory.

The most obvious examples of nootropics we consume regularly without realising are B vitamins and caffeine.

We use vegetable capsules which are suitable for vegan diets. Ours are the highest grade two-piece Hydroxypropylmethyl cellulose (HPMC) capsules, completely formed from plant-based substances.

All of the ingredients in our Nootropic products are acceptable as a dietary supplement compound by the European Food Safety Authority (EFSA).

Our component ingredients are permitted under the guidelines for all major athletic bodies, including the WADA (World Anti-Doping Agency).

We design our products for long-term use, and only include ingredients which are safe, legal and backed by the most valid scientific research possible.

You probably enjoy the boost in focus a cup of coffee can provide, but may not like the other substances found in your morning pick-me-up, such as Putrescine and Dimethyl Disulfide.

It can also be challenging to understand just how much caffeine you’re getting in a cup of coffee as strengths vary significantly according to method of preparation and the type of bean used.

Boost simplifies the process by providing a constant 100mg of caffeine per serving (roughly equivalent to a single standard sized Americano) without any of the nasty chemicals found in low quality coffee.

Better still, Boost combines caffeine with L-Theanine for a less jittery sensation, and adds in other nootropics for cognitive enhancement.

We recommend taking 1 capsule about 30 minutes before a workout/meeting. You’d feel the effects for about 30 minutes – 1 hour.

Edge is caffeine free, meaning you won’t get the same initial sensation as you would with Boost. The effect is subtle and many describe it as simply feeling sharper and more energised during the day.

The effects of the ingredients in Edge compound when taken regularly, so with consistent use, you may begin seeing increased memory, energy and efficiency in cognitive tasks within 2-12 weeks.

BioPerine^® is a patented extract obtained from black pepper fruits (Piper nigrum) standardized minimum to 95% Piperine.

It has been used as a bioavailability enhancer for over 20 years and, in general, has been found to increase absorption of nutrients by at least 30%.

It is GRAS (Generally Recognised as Safe) by the US Food and Drug Administration (FDA)

We have included BioPerine® in all of our products so you can absorb the most nutrients from our powders and capsules, to enjoy the maximum benefits they provide.

Edge is a daily cognitive enhancer which will produce effects cumulatively as you take it over a period of several weeks. Boost has a more immediate and noticeable effect due to the caffeine and L-theanine, meaning it’s great for smaller windows of time in which you need that extra lift.

You can most certainly take them together as a ‘stack’ or take them on the same day at different times as you feel necessary. Just remember Edge is taken daily, Boost is as required.

In any case be sure not to exceed the maximum dose per day, per product and use them as part of a healthy, balanced diet and lifestyle.

One capsule about 30 – 60 minutes before you go to bed.

For our UK customers: Collect 5 empty jars and send them back to us to get 1 free jar on us! The empty jars will then be sterilised and re-used! All you’d have to do is print your free label here and bring it to a post office. We’ll then send you a code for you to use at checkout once you’ve picked the one you want.

Please note: Due to the carbon footprint of international shipping, reForm is only available to our UK customers. For our international customers, please recycle locally.

We accept all major credit cards including American Express.

No, but we might in future.

Yes, the whole site runs with an SSL certificate issued by Trustwave using 256-bit (2048 bit-key) encryption.

We manufacture to manage stock levels so this should never happen. If on occasion it does, however, please contact us and we’ll take care of your request.

You can purchase Form’s full range online here and at other select retailers such as Planet Organic. See our stocklists here.

This would depend on the time and day. Please note it is sometimes too late to change/cancel an order because everything is picked almost immediately to meet our delivery times. Strictly our terms do not allow changes. We can sometimes help customers with changes during the week (during the working hours between 9-6, Monday – Friday) as we can notify the warehouse as soon as we’re notified. Though we cannot guarantee it.

Once you have signed up to the subscription, your subscription will be renewed automatically monthly and it will be sent out to you on the same date every month. The order will be the same as the original order every time, unless you email us at [email protected] before it’s due to renew to make any changes.

No, you’re welcome to cancel at any point. All you’d have to do is go to your account and press cancel. Otherwise you can also email us at [email protected] if you’d like us to cancel it for you.

Yes, for any changes, you must email us at [email protected] about at least a week before your subscription is due to renew. You’re welcome to add any products to your subscription or deduct any products as well.

Yes, if you would like to put it on hold because you’ve still got products left or you’re going away. You can email us at [email protected] to put your subscription on hold.

Shipping is always free above £40. Orders below £40 will be charged £5.

All our orders are shipped by Royal Mail 24 hour service. This means orders placed by 2pm on a working day will be received on the next day. Orders placed on a non-working day are shipped the next working day to be received the day after that.

We use Royal Mail as, for the vast majority of UK customers who may miss a delivery, a local delivery office is much easier and convenient to pick up from than a regional DPD or DHL depot.

For European deliveries, we use UPS, DPD or DHL depending on the country and size of your order.

Yes, when your order is shipped you will receive an email with a link to track your delivery. You’ll also get a text to tell you when it’s on its way if you submit a mobile number.

We want you to love our products, but more than that we want you to love us. Our returns policies are simple and designed with that in mind. Please see our returns page for more information.

Yes, we ship throughout Europe with free delivery on orders over £40, and if you’re in the US, we have a US site.  Please check our Shipping page for more details.

If you’ve received one of our old packaging, it would be our plastic stand-up pouches – in which case you can recycle it as you would with any other recyclable plastics.

If you’ve received our protein in a paper packaging, then this is our newest compostable packaging. You can read more about it here. To dispose these new compostable ones, you can pop them food waste recycling stream or home compost.

Most products are now in compostable packaging, unfortunately we can’t guarantee you’ll receive a compostable however as we’re still running down some of our product stock in plastic pouches.

We’ve removed scoops as it was requested by many customers and we’ve added instructions to enable the use of tablespoons. This is part of our move towards a goal of complete plastic free packaging. This is noted in the updated usage instructions on pack and a serving of 40g is approximately 2 heaped tablespoons. If reaching the correct amount of protein is of importance, we would suggest using a scale for accuracy.

Yes, if you’re in the EU/US – then you can recycle them with your other glass jars. If you’re in the UK, we have our reForm programme – please see the answer in the next section.

If you’re based in the UK, once you have collected 5 empty jars, you can send them back to us with your free label (create your label here). All you have to do is pack them up (recyclable boxes and paper wrapping appreciated!) and leave it at your local post office. Once you’ve sent them back to us, email us and you’ll get a code to redeem a free jar of your choice on us as a thank you.